Helping pet owners understand their pets’ health just got easier. Ask Eddie is an AI-powered chat tool designed to quickly deliver impactful, trusted answers from ClientEd, the premier library of educational pet health content. With Ask Eddie, veterinary teams can empower pet owners with clear, reliable information—strengthening relationships, saving time, and improving compliance like never before.
ClientEd – Now with Ask Eddie!
Client Education with AI-powered Chat.
Strengthen the partnership with pet owners, keep pet's healthier and coming through the practice doors.
Improve Pet Health Outcomes
With over 2,100 veterinarian-approved handouts—including 400+ on medications—ClientEd empowers practice staff to educate pet owners, enhancing compliance and improving pet health outcomes. Now featuring Ask Eddie, ClientEd provides pet owners with instant answers and appointment prompts, while supporting staff with pet owner interactions and identifying opportunities for proactive care and additional revenue.
ClientEd is updated monthly by our team of veterinarians, editorial experts and biomedical communicators, and practices are invited to customize content, brand the articles and add patient-specific notes to ensure that ClientEd and Ask Eddie deliver the right information to pet owners.
The ClientEd Difference
ClientEd offers an extensive library of pet health content, all written and reviewed by veterinarians and animal health experts. With easy integration into practice workflows, a user-friendly interface, and now, AI-powered chat and conversation support, ClientEd saves staff time and increases appointments for the practice.
Medication Handouts
ClientEd contains over 400 medication and supplement handouts, which help practices in states like New York and California comply with consultation requirements as mandated by law. As new medications come to market, new handouts are added.
Customizable
Edit existing handouts, write new ones to customize the library to your practice, brand handouts with your practice logo, and add patient-specific doctor’s notes before sharing them with clients for a truly patient-focused educational offering.
Widely Accessible
ClientEd is accessible to your entire practice team through its online portal and integrates into many popular practice management systems. ClientEd can also be positioned as a pet owner-facing resource with WebDVM websites to empower pet owners as active participants in their pet’s best health.
Appointment Generation
Ask Eddie notifies your practice when pet owners ask for help on your website, creating opportunities to follow up. Pet owners overwhelmingly prefer tools like Ask Eddie over Google, which drives traffic to your website, and Ask Eddie prompts pet owners to immediately contact your practice in emergencies.
Ask Eddie Empowers Front-End Staff
Ask Eddie better supports front-end staff to help pet owners with their pet health questions. Staff simply use everyday language and ask Eddie for relevant client education information or conversation support. This not only improves practice efficiency and empowers staff but strengthens client trust in the whole of your practice as a complete partner in optimal pet care. Ask Eddie also helps phrase responses to pet owner questions, craft emails and text messages, or write social posts.
A Complete Client Education Solution
Supports Decision-Making and Optimal Pet Health
ClientEd is a comprehensive client education resource designed for veterinary teams. It offers professionally written and illustrated pet health content, an intuitive interface, and customizable options for practices. The platform integrates seamlessly with your practice website and many practice management software, includes multi-user licensing, and features “Ask Eddie” web integration to support pet owners and promote better pet health.
